Option 1Send it from a DHL point
We send you the DHL label and you drop the parcel off at whichever DHL point suits you, whenever suits you.
- Free return shipping
- Status updates by email
- Coverage across mainland Spain
AlexPhone Technical Service
It's broken.
We'll fix it.
We repair any brand, whether it's an AlexPhone or not. You drop it off at a DHL point with the label we send you, one of our own technicians repairs it with quality parts, and we send it back within 48 hours with a warranty.
- Free return shipping
- 6-month warranty
- No-obligation quote
Our own lab · certified technicians
48 haverage turnaround
- repairs completed
- +45,000
- average turnaround
- 48 h
- warranty on the repair
- 6 months
- customer rating
- 9.4/10
Prices
What we repair
Fixed prices, no surprises. If your fault isn't on the list, write to us and we'll give you a quote within 24/48 h.
How it works
Four steps, no hassle
You drop it off at a DHL point; we take care of the rest.
Tell us what's wrong
Fill in the form with your model and what's wrong with it. We'll give you an estimated quote straight away.
You drop it off at a DHL point
We send you the DHL label: stick it on the box and drop the parcel off at the DHL point of your choice. We don't pick it up. Return shipping is free.
A technician repairs it
Full diagnosis and repair with quality parts at our lab in Badalona.
We send it back
It comes home like new, with a 6-month warranty on the repaired part.
Option 1
Option 2At our shop
Prefer the personal touch? Pop in and we'll help you in person. Simple repairs done on the spot.
- Free diagnosis on the spot
- Screen and battery in under 1 h
- Shop in Barcelona (Calle Mallorca 134)
Every repair comes with a 6-month warranty
If the same part fails again, we'll check it and repair it again at no cost. It doesn't matter where you bought the phone.
- Fair offer
- Fast and flexible payment
- Free shipping
- Data protection
- Personalised support
Always here
Ready to help you and answer all your questions
Don't hesitate to get in touch with us, we'll be happy to help!
- 2-year warranty
- Free delivery in 2-5 business days
- 30-day returns
