Refurbished phones

It's a second-hand phone that has been through our lab: we check more than 30 quality points, replace any necessary parts and factory-restore it before putting it back on sale.

They describe only the exterior appearance of the device: Satisfactory (visible signs of use), Very Good (barely noticeable scratches) or Excellent (practically like new). On the inside, they all work the same.

Always above 90% of its original capacity.

Not always. When a part is not made by Apple, it is at least a certified compatible part, bought from official suppliers.

All our phones include a 2-year warranty, with free repair or replacement for any fault not caused by misuse.

From the repair form in the help centre: tell us the model and what is wrong, and we will tell you the next steps.

Yes. You have 30 calendar days from receiving it to return it, no questions asked.

Between 24 and 72 business hours from when it leaves our warehouse. We ship with DHL and email you the tracking number. If you bought through a marketplace such as Miravia or AliExpress, the marketplace ships it with its own carrier.

Yes, with Floa you can split your purchase into several instalments without needing a credit card. Select this option at checkout to see the available terms.